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Dispelling the Dissonance: How Conscious Brands Can Turn Customer Beliefs Into Actions

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In the 2010 UN Global Compact-Accenture Global CEO Study, 49% of CEOs said that the sustainability agenda can only move forward if driven by greater consumer demand; government and corporate initiatives will not be enough. While sustainability advocates fret that companies are interested in sustainability initiatives only to sell more stuff, CEOs are frustrated by the dissonance between what consumers say they want and the values that their spending reflects. To quote a CEO from the survey:

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